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Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
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GENERAL

Are Statsig Pro Plan users encountering specific issues with SQL queries or data visibility?

Date of slack thread: 6/4/24

Anonymous: Any of you on the pro plan thats facing this issue?

Statbot: If you’re experiencing an issue with your Statsig Pro Plan, could you please specify the problem you’re encountering? This will help in providing you with more targeted advice or debugging steps. If the issue is related to SQL queries, performance, or data not showing up as expected, the documentation provides best practices for debugging such as using the queries from your Statsig console and checking for common errors like field names set incorrectly or id_type mismatches source. If you can share more details or the link to the specific gate or experiment you’re having trouble with, it would be beneficial for further assistance.

Statbot: Click below to mark as resolved.

Eric (Statsig): Responded above in other thread

Statbot: This thread has been marked as resolved. Press below to re-open.

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Why the best build with us

OpenAI OpenAI
Brex Brex
Notion Notion
SoundCloud SoundCloud
Ancestry Ancestry
At OpenAI, we want to iterate as fast as possible. Statsig enables us to grow, scale, and learn efficiently. Integrating experimentation with product analytics and feature flagging has been crucial for quickly understanding and addressing our users' top priorities.
OpenAI
Dave Cummings
Engineering Manager, ChatGPT
Brex's mission is to help businesses move fast. Statsig is now helping our engineers move fast. It has been a game changer to automate the manual lift typical to running experiments and has helped product teams ship the right features to their users quickly.
Brex
Karandeep Anand
President
At Notion, we're continuously learning what our users value and want every team to run experiments to learn more. It’s also critical to maintain speed as a habit. Statsig's experimentation platform enables both this speed and learning for us.
Notion
Mengying Li
Data Science Manager
We evaluated Optimizely, LaunchDarkly, Split, and Eppo, but ultimately selected Statsig due to its comprehensive end-to-end integration. We wanted a complete solution rather than a partial one, including everything from the stats engine to data ingestion.
SoundCloud
Don Browning
SVP, Data & Platform Engineering
We only had so many analysts. Statsig provided the necessary tools to remove the bottleneck. I know that we are able to impact our key business metrics in a positive way with Statsig. We are definitely heading in the right direction with Statsig.
Ancestry
Partha Sarathi
Director of Engineering
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